We offer many in-stock items that ship within one week. Selecting "Priority Shipping" does not guarantee your item(s) will be processed quicker. Priority mail offers the customer insurance on their package and guarantees a 2-4 day delivery time. If you add a monogram, then it is typically mailed 1-2 weeks later. We also offer many of our items as a pre-order so that we can ensure we order the sizes our customers want. Pre-orders mail out 10-12 weeks from the sale date. Our sales take place on our Facebook page at 8:30 CST throughout the week and on our Instagram. We will send out an email announcing the sale so please join our email list!
SALE ITEMS, personalized items or custom orders are final sale and not returnable or exchangeable. For non-sale items, we will accept the return of unworn, unwashed or defective items, within 7 days of receipt of your order. All non sale items and preorders that are returned, canceled or are duplicate orders that are cancelled/returned are subjected to a 20% restocking fee. Exchanges for the same item in a different size will not be subject to the restocking fee. If you need to return an item, please mail back with the attached Return Authorization Form. Our return address is Eyelet & Ivy, Attn: Returns, 423 S. Cedar Ridge, Robinson, TX 76706. We'll notify you via e-mail of your refund once we have received and processed the returned item.
If you need to make an exchange, please re-order on our website and follow above for returning your item for a refund. The restocking fee is waived on exchanges.